Policy

Please review our salon policies before your appointment. These guidelines help us provide every client with a smooth, relaxing and professional experience.

Booking & Deposits

A deposit is required to secure your appointment. All deposits are non-refundable and are applied toward the total cost of your booked service.

Rescheduling & Cancellations

Appointments can only be rescheduled at least 24 hours before the scheduled time. Rescheduling within 24 hours is not allowed. Cancellations result in the loss of your deposit.

No-Shows & Late Arrivals

Failure to attend an appointment will be treated as a no-show and the deposit will be forfeited. If you expect to be late, please contact the salon as soon as possible so we can advise whether the appointment can still be accommodated.

Hygiene & Safety

We maintain strict sanitation standards. Tools and equipment are cleaned, sanitised and sterilised between clients to provide a safe and hygienic salon environment.

Gift Cards

Gift cards are available at our salon at 527 High Street, Hutt Central, Lower Hutt, or by calling +64 27 9588 889.